Effective March 30, 2026
CROW Intelligence ("CROW," "we," "us") provides public record research and analysis services. By engaging CROW, you ("Client") agree to the following terms.
All CROW reports are compiled exclusively from publicly available records and lawfully accessible information sources. These include court records, government filings, property records, business registrations, published news, and public social media profiles.
CROW does not access private records, sealed records, protected databases, or any information source that requires unauthorized access.
CROW reports are not consumer reports under the Fair Credit Reporting Act (FCRA). CROW is not a consumer reporting agency. You may not use CROW reports for any purpose regulated by the FCRA, including but not limited to:
By engaging CROW, you certify that you will not use report findings for any FCRA-regulated purpose.
You are responsible for ensuring your use of CROW reports complies with all applicable federal, state, and local laws. CROW provides information; how you use it is your responsibility.
You agree not to use CROW reports to harass, stalk, intimidate, or unlawfully discriminate against any person.
CROW reserves the right to refuse or terminate any engagement at our sole discretion, for any reason, including but not limited to:
If we refuse service before beginning research, your payment will be refunded in full.
CROW uses a 2-of-3 source confirmation standard and assigns confidence ratings to all findings. However, public records can contain errors, and not all jurisdictions maintain complete digital records.
CROW reports represent our best professional analysis of available public records at the time of research. They are not guarantees of completeness or absolute accuracy.
Full refund if insufficient public record exists. If we cannot produce a meaningful report because the subject has minimal or no public record presence, we will refund your full payment.
Once a completed report has been delivered, refunds are not available except at CROW's discretion.
The minimum CROW engagement is $250 (Self Check). All pricing is listed on our website and is subject to change.
CROW treats all client engagements as confidential. We will not disclose the existence of an engagement or the contents of any report to any third party, except as required by law.
All report data, working files, and subject information are deleted 30 days after report delivery, unless you maintain an active monitoring subscription. See our Privacy Policy for full details.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CROW'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO CROW IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
IN NO EVENT SHALL CROW, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT CROW WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CROW reports are compiled from publicly available information sources. While we employ rigorous verification methods, including our 2-of-3 source confirmation standard, the accuracy, completeness, and currentness of information contained in our reports is not guaranteed. Public records may contain errors, outdated information, or records pertaining to individuals with similar names. You acknowledge that you use CROW reports at your own discretion and risk.
These Terms of Service and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the District of Columbia, United States, without regard to its conflict of laws provisions.
Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or local courts located in Washington, D.C., and you hereby consent to personal jurisdiction and venue in such courts.
You and CROW agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of CROW services ("Dispute") shall be resolved through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court. There is no judge or jury in arbitration, and court review of an arbitration award is limited.
Class action waiver: All Disputes must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person's claims.
Opt-out provision: You may opt out of this arbitration clause by sending written notice to legal@crowsearch.com within thirty (30) days of first agreeing to these Terms. Your notice must include your name, mailing address, email address, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, either party may pursue claims in the courts specified under the Governing Law & Venue section above.
Questions about these terms:
privacy@crowsearch.com
